An order management system (OMS) is a comprehensive automated solution that optimizes businesses to manage inventory orders from online entry through inventory completion.
It synchronizes order details across diverse sales sources to facilitate comprehensive visibility into fulfillment management throughout the full workflow.
An OMS enables retailers oversee the full order lifecycle optimally, from the order management system instant a customer generates an order to its effective completion and any return.
It improves stock management by offering real-time insights on stock availability and order history, empowering companies to refine their delivery approaches and enhance purchaser engagement.
An effective OMS links with other organizational systems like ecommerce platforms, inventory management systems, financial software, order management system and logistics carriers to power a efficient order fulfillment process from start order management system to finish.